Contact
At Emerald Payment Solutions, LLC, we recognize the importance of service whether technical in nature or just a quick customer service type question. Our Support Department is responsive to your needs no matter what time it is. We understand that timely, correct answers to technical questions, setup questions, even simple “How do I…” questions are so important to achieving maximum success with any business application.
Customer Service
With years of experience behind us, our customer service resources continues to provide clients with process services that we believe are best in class and built for tomorrow. We provide all of our clients with innovative, easy-to-use technology that facilitates better connections with their customers and greater ability to respond to changing market demands.
Our highly trained staff of customer service professionals are available 24/7/365 to assist you with any of your questions and concerns. Our staff continuously provides the highest caliber customer support for all of our sales professionals and merchant clients.
Technical Support
Enhancing internal technical support departments is a must in keeping up with not only industry standards but our strict internal standards of excellence as well. Emerald Payment Solutions, Pivotal Payments and Chase Paymentech, have incorporated the latest technology into all aspects of the technical support experience.
At Emerald Payment Solutions, we realize that all questions, whether big or small, are important and urgent to you. After all, it’s your business that we are talking about. Rest assured that when you do business with us, someone will be available to help you every step of the way. You may contact us in any of the 3 following methods:
Call Us at 850-225-5578 or late night at
Fax Us at 850-201-6716
Or just fill out the following form to send us an email:
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